FAQs
Welcome to the FAQ page for Antionette Simmons Hodges' Art! Here you’ll find answers to common questions about our products, ordering process, shipping, and more.
1. What types of art does Antionette Simmons Hodges create?
Antionette Simmons Hodges specializes in Acrylic Paintings that are available as Original Works of Art, fine art prints, framed prints, canvas prints, and stretched canvas prints. Her work celebrates African American culture and artistry, featuring vibrant and expressive themes.
2. How can I place an order?
You can place an order directly through our website. Simply browse our collections, select the artwork you wish to purchase, and follow the checkout process.
3. Do you offer custom sizes or commissions?
Yes, we offer custom sizes for many of our prints. If you’re interested in commissioning a custom piece, please contact us at Inkwellfineartprints@gmail.com to discuss your requirements.
4. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. All payments are processed through our secure checkout system.
5. How is my artwork shipped?
We ship all orders via FedEx Ground with tracking. Once your order is shipped, you will receive a tracking number to monitor the delivery status.
6. How long will it take to receive my order?
Production times vary depending on the type of print Typically, orders are processed and shipped within 3-4 business days. Shipping times vary based on your location.
7. Can I return or exchange my purchase?
At Antionette Simmons Hodges' Art, each print is produced with care at the time of purchase to ensure high quality. Due to the custom nature of our products, all sales are final; we do not offer refunds or exchanges. Please contact us with any questions before purchasing.
- All Sales Are Final: Orders cannot be canceled or refunded after payment. Please review your order carefully.
- Product Description: We provide accurate descriptions and photographs, including computer-generated renderings, of our prints. Colors may vary slightly due to monitor settings. Review descriptions and images thoroughly before purchasing.
8. How do I care for my art print?
To ensure the longevity of your art print, avoid direct sunlight and harsh chemicals. Dust gently with a soft cloth. For framed prints, use a glass cleaner on the frame’s glass surface.
9. Do you offer international shipping?
Currently, we only ship within the United States. We are working on expanding our shipping options to include international destinations in the future.
10. How can I contact customer support?
If you have any questions or need assistance, please contact us at inkwellfineartprints@gmail.com We’re here to help!
11. Where can I see Antionette Simmons Hodges' work in person?
Currently, Antionette’s work is available online. Visit the Exhibitions /Events page for information on current/ upcoming showings.
12. How can I stay updated on new releases and events?
Follow us on Instagram @artbyashodges and subscribe to our newsletter to stay updated on new releases, special offers, and upcoming events.